HOW VALUABLE ARE
YOUR CUSTOMERS?
It is hard to place a value on the support your customers bring
to your dealership. We have to look at the facts…without them we are
nothing. Without customers to supply goods and services for us, we cannot
stay in business. That should make it perfectly clear to us how very
important they should be. True Customer Service involves work
and investment for a successful return.
Use the tools that Basic Software Systems offers to follow
up on your customers, recognize those that are your best customers, set notices
that will indicate their birthdays, anniversaries, or number of years
that they have been your customer. Remind them when it is time to service their
equipment, send them marketing on items you know they are interested
in. They will remember your dealership and your staff because you
have taken the time to remember them. When they have a need, it will be YOUR
dealership that they turn to for help.
TOLL FREE 800) 252-4476
training@basic-software.com
www.basic-software.com
training@basic-software.com
www.basic-software.com
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