Technical Support for Windows Server 2003 Is Ending

Windows Server 2003 Support Is Ending

July 14, 2015

Support Ended for Windows XP & Office 2003 April 8, 2014

Do you still have a Windows XP Computer or are you using Office 2003? Support for these products ended as of April 8, 2014 from Microsoft. With this end of life cycle, this means there are no new security updates, non-security hot fixes, or support options from Microsoft.  Unfortunately with the end of life for Windows XP, that also must be the end of life for compatibility for your business system as well.  With new development it is important for any computer you have using the business system to be capable of receiving the necessary operating system and .NET updates. 

If you have not already replaced your Windows XP computers, it is important that you visit with your local technician to develop a plan to replace any existing Windows XP computers running the business system in a LAN (local area network).  Please also note that it is important with the purchase of any new computer, to make sure that the operating system is listed as “Professional” level. If you are a Basic Software customer, please share our technical document with your local technician as a guide to make sure you have the correct computers working for your business system as well as discuss your other needs for manufacturers, etc.

Feel free to contact our support team if you have any questions or to obtain instructions to add a new computer to your business system.

(800) 252-4476
sales@basic-software.com

www.basic-software.com

Tax Forms, Custom Programmed Forms, Signature Capture Devices

October brings with it much desired cooler weather, the beauty of the Fall leaves, and harvest time! It also brings about a time to prepare for the Winter and the new year to come. This is the time of year that we begin sending out 2014 Tax Order Forms to help our customers prepare for the closing of this tax year. 

This is a great time of year to evaluate the changing needs of your dealerships. Adding business system modules, new locations and users, new custom reporting, interfaces and POS hardware devices. Don’t let time get away from you… take time to evaluate your goals and how we can help you. 

The Signature Capture device allows dealers to sign the pad and digitally store their signature to any invoice, which can be reprinted at any time with the signature on it. These can be emailed with signature and can be used regardless of method of payment choice. If you are using our Credit Card Interface, we also have a full Credit Card Terminal with Signature capture capability, which gives you both the ability to read credit cards and capture the signature or just use the signature capture feature with other methods of payments. These digitally stored signatures are legally binding and will stand up in court and are many times very useful with collections.

We have a great team that is willing to assist you with evaluating your business system to make it the very best it can be. We are here to serve you.   

(800) 252-4476
sales@basic-software.com

www.basic-software.com                                                                      

How To Look At Life From The Outside In

How To Look At Life From The Outside In

Many times we find ourselves at such a low point that we look at our problems from the inside out. We get so bogged down with our daily drudge that we forget about the ability to rise above and evaluate. We have been given the ability to see things for what they are, where they are coming from and what we can do about them. This is a tool we can use anytime we want and it is the perfect tool for evaluating our current situation. As I sit here and reflect, I realize that, in the light of eternity, what I am facing now has very little to do with my eternal outcome. So when you are late to pick up the kids, can’t make soccer practice and the boss wants his report by high noon tomorrow, you can take a step back and recognize you are still able to do all things through Christ who gives you strength. Take refuge in that!

(800) 252-4476
sales@basic-software.com
www.basic-software.com

You Have Options!

When it comes to your business system information, YOU HAVE OPTIONS! Don't let the best dressed suit tell you which business system has the right solution for you. This is your business. Very critical information is not entrusted to just anyone. At Basic Software Systems, we have over 35 years of proven success and reputable trust. We build our service on the highest of integrity. We believe in nothing less. 

If you are looking for a business organization that can take your business to the next level, incorporating newest of technology solutions and latest industry requirements, give our team a call. We would be happy to let you get to know us.  

(800) 252-4476
sales@basic-software.com
www.basic-software.com

Be Ready!

Be ready! In this fast pace world we live in, it is essential to always be ready. With technology the way it is, we have everything we want now. As a business, you can’t tell a customer, “we will have that to you in a couple of days”. (obviously situational) They will turn to you and say, “well, your competitor has it for me now so I will go with them”. Back in the 70’s, 80’s, and some of the 90’s, you could get away with taking time to solve a problem your customer may have. Now, you have to be prepared because technology says, “you should have it solved now”.

You have to have a proactive mindset and not a reactive one. You have the ability to forecast future sales so it’s best to make sure you have anything and everything a customer needs on the shelf at all times. With our product solutions, you have the ability to keep track of all inventory items so you will always have what your customers are looking for. If you aren’t using our software, then you should be. If you have what your customer needs in a timely manner, they are sure to return to you and send all of their friends your way. It is not just about service anymore, it is about FAST service. “We Want What We Want and We Wanted it Yesterday!” BE READY!

(800) 252-4476
sales@basic-software.com
www.basic-software.com

How Valuable Are Your Customers?

HOW VALUABLE ARE YOUR CUSTOMERS? 

It is hard to place a value on the support your customers bring to your dealership.  We have to look at the facts…without them we are nothing.  Without customers to supply goods and services for us, we cannot stay in business. That should make it perfectly clear to us how very important they should be. True Customer Service involves work and investment for a successful return.

Our goal is to invest in you by offering you the best possible tools so you can serve your customers to the very best of your ability. Today “Customer Service” can make the difference whether or not a customer will come back to see you or go down the road to see another dealer who is advertising a special.  Once you have your customer’s confidence and they know you will take care of their needs you have built a trusting relationship.  They find that every time they come in your door, call you by phone, or visit your website that you are there to serve them so they will choose to shop with you rather than go down the road and deal with someone that they do not know or have a relationship with because they trust you.

Use the tools that Basic Software Systems offers to follow up on your customers, recognize those that are your best customers, set notices that will indicate their birthdays, anniversaries,  or number of years that they have been your customer. Remind them when it is time to service their equipment, send them marketing on items you know they are interested in.   They will remember your dealership and your staff because you have taken the time to remember them.  When they have a need, it will be YOUR dealership that they turn to for help.

TOLL FREE 800) 252-4476
training@basic-software.com
www.basic-software.com

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